Sunday, June 26, 2005
Ok... it's now been 5 weeks of training & OTJ as well... I'm finally out on the hub of the call centre... and I'm sitting between Jon (a nice guy who was one of my work-buddy) & Nick (someone in the training room with me)... and we're right next to the Team Leader/Supervisor & Senior/Asst Team Leader... just in case we have lotsa queries... especially since we're so new...Anyhow, it was supposed to be 6weeks of training, but the company decided we're to go out onto the floor to see if we still wanna work there... cos they've heard that a few of us are seriously thinking of leaving... So, they're testing us & giving us 3 weeks out there... before they bring us back into the training room for another week for another intensive part of the course.... And from then on, we'll get our 24hour on-call one week per month duty...
I'm crossing my fingers that I'll never get the late hour page... Not that I'll be out gallavanting in the wee hours & don't see the point in going to work when faults arise.... but the thought of having to get up in the middle of a deep sleep to get into work while the storm is brewing.... and having to wake Kris as well to drive me into town... He'll spit the dummy!!! ~sigh~ Oh well... he knows it only too well if I've gotta do it, I've gotta do it!!!
So, yeah... it seems that I'll stick around at this job... the prospects in 24months seem bleak at the moment, but I've been given the message from Divine Intervention to be patient & stick it out.... Don't ask me what happened... but they were signs everywhere I turned & looked that told me to "stick around & reap profits"... So, there!! Anyhoos, the job's not too bad... but the pay sucks!! Only AUD14.00 / hr after taxes!!!
For Nor, I'm glad u liked the bikkies & chockies... hey, u want a scarf as well? We'll chat on the email at work ok? And u can tell me the kinda texture & colour u want.... It may take a while for me to knit it, but u'll get it sooner than you get the other chockies... Anyway, just to let u know that the other chockies, it was wrapped really nicely too... And there was a non-chockie gift attached to it... Anyway, it's ok... I'll get u the Whistler's Sampler u were raving about before... They've come up with new Chocolate Coated Pretzels that are now the talk of the town!!! hehehehe.... ~slurp~
For Rau, I'll have to link u another day, cos I don't have the time right now... I'll have to change the dimensions of the boxes, you see... And I've gotta go... Kris wants to use the phone to call his parents in Belgium....
ok... I'll see youz soonzzz.... tatataaaaaazzzzz....
Sunday, June 12, 2005
And I'm ready to get out of there!! If I can find another job right now, I'll walk out of that call centre with a feeling that can only be UTMOST FREEDOM!!! I don't mind the busy-ness & be on fault-call alerts one week out of a month... but I just can't stand the tight schedule of when we can actually take our 10mins break & what we can or cannot say in the office just in case we offend someone with our comments... and the icing on the cake, has to be the stringent way we have to answer & close our calls!! THIS IS SHIT... HOW MAY I HELP YOU?!...... THANK YOU FOR CALLING, IDIOT... GOODBYE. And you can't stray away from that AT ALL!!!! Can't say "HI"... Can't say "THANKS", must be THANK YOU... Can't say "BYE" or "BYE BYE", must be GOODBYE!!!!!!!!!!!!!!!!!!! And they have all these set of words we have to use... and how to react to every call/requests!!! AAAAAAAAARRRRRRGGGGGGGGHHHHHHHHHHHHHH.......So, while I look for another job, I'm stuck with this job... just in case the next job takes another 1 year to source!! I dunno how long before I can't take it any further & say my long & final BYEEEEEE to the call centre!!! Then, I won't have to work with all those set call standards & old & crappy mainframe systems & I can store all those information I'm supposed to memorise during training, in the bin.... YEAH... I can't wait!!!
I'll see how it goes tomorrow... if I truly can't take it any further, I'll call the agency & tell them I've got another job somewhere. If you've got asked for your Ideal Job, well this has to be my IDEAL NIGHTMARE of a job!!
Well, at least my week went very nicely when Firdaus & his family came down to Perth for a week's holiday... Caught up with them at the apartments they stayed in & went to King Street Cafe - my fave... and after, we went for a late dinner at Makan² in Vic Park. I hope they enjoyed themselves... The next day, I went to their place again to pass a few things for them to help me bring back to Sgp. They were very kind indeed... and after putting the stuff into the appropriate bags, the 4 kids (plus Fir, of course) decided to see the sunset at King's Park... but it rained & they only managed to see the orange-gold strip in the far distance from the DNA Tower... I hope they went back to King's Park on Saturday after checkout. Cos they can see a lot more scenery of Perth during the day... and they can cross the glass bridge for a treetop walk... But, it seriously is nothing compared to the TreeTop Walk they would have gone through while in Denmark (yes, it's an area in South WA near Margaret River), but it'll be a nice view nonetheless....
Fir & Family... I hope u guys had a great holiday here in Perth... Even though it rained the whole time... It just happens to be a seriously rainy season at the beginning of winter... Anyway, stay in touch, ok?
Ok... I'm going offline now... Pretty much to do... Currently doing the laundry in wet & soggy Perth... Yes, fyi... it is still raining & hailing & thundering & splish-sploshing... And I still have to go to work tomorrow... Oh work!!! Don't let me start on that again!!!
